Cultural competency resources
Patient panels are growing more diverse and needs are becoming more complex. It is important for providers to have the knowledge, resources, and tools to offer culturally competent care. Empire wants to help by offering the following comprehensive trainings and resources, as we all work together to achieve health equity.
My Diverse Patients
The My Diverse Patients website offers learning experiences, techniques, and helps you to provide the individualized care every patient deserves, regardless of their backgrounds.
Improving the Patient Experience
What Matters Most: Improving the Patient Experience is an online course for providers and office staff that addresses gaps in care and offers approaches to communication with patients. This course is available at no cost and is eligible for one CME credit by the American Academy of Family Physicians.
Cultural competency training
A training resource to increase cultural and disability competency to help effectively support the health and healthcare needs of your diverse patients. All contracted healthcare providers with Empire should complete the online cultural competency training.
Caring for diverse populations toolkit
A comprehensive resource to help providers and office staff increase effective communication by enhancing knowledge of the values, beliefs, and needs of diverse patients.