Provider Training Academy
Empire BlueCross BlueShield HealthPlus (Empire) offers an extensive library of training and continuing education opportunities. We will add presentations, videos and other training resources as they are available.
Provider Pathways – Doing Business with Empire BlueCross BlueShield HealthPlus (Empire) eLearning.
Provider Pathways is a 24/7 educational resource that offers a foundation for doing business with Empire. It’s designed to be user friendly and gives you flexibility when scheduling training for yourself and your staff:
Screening, Brief Intervention, and Referral to Treatment (SBIRT)
A clinician’s tool for identifying risky substance use behaviors and providing appropriate intervention.
Screening, brief intervention, and referral to treatment, commonly referred to as SBIRT, is an evidence-based, comprehensive, integrated approach to the delivery of early intervention and treatment services to people with substance misuse and those at risk of developing disorders. The goal of SBIRT is to reduce and prevent related health consequences, disease, accidents, and injuries. Risky substance use is a health issue that often goes undetected; providers can help by incorporating this evidence-based tool that is demonstrated to be valid and reliable in identifying individuals with problem use or at risk for a substance use disorder (SUD).
If you wish to print SBIRT educational materials, please review the links below to obtain a downloadable flier and brochure. For any further discussions regarding SBIRT, please contact your Provider Experience or Provider Relations representative.
Learn About Availity
Many of the tools you need — eligibility and benefits inquiry, claims submission, claims status inquiry, and authorizations — can be accessed from your Availity account. You can find instructions for locating and using these tools on the Learn about Availity page.
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn about Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Reimbursement Policies
- Provider Manuals, Policies & Guidelines
- Provider Training Academy
- Pharmacy Information
- Provider News & Announcements