Empire BlueCross BlueShield HealthPlus (Empire) will administer pharmacy benefits for enrolled members. IngenioRX* is the pharmacy benefits manager.
Medicaid preferred drug list (formulary)
Please refer to the
Preferred Drug List (formulary) from Empire when prescribing for our members. This guide does not contain a complete list of drugs; rather, it lists the preferred drugs within the most commonly prescribed therapeutic categories.
Though most medications on the PDL are covered without prior authorization, a few agents will require you to contact our Pharmacy department for authorization. Medications not listed in the formulary are considered to be non-formulary and are subject to prior authorization.
Searchable formulary: Medicaid
Searchable formulary: Essential Plan
Searchable formulary: Child Health Plus (CHPlus)
Searchable formulary: Health and Recovery Plan (HARP)
Prior authorization requests
Some drugs, drug combinations and drug doses require prior authorization (PA). To submit electronic prior authorization (ePA) requests online, use
Prior authorization phone and fax numbers
While online submissions helps streamline the PA process, you may also initiate a new PA request by calling or faxing a completed Pharmacy Prior Authorization form to Empire. Please note, the following contact numbers for prior authorization requests and PA form information below.
Prior authorization phone
Hours: Monday to Friday 8:00 a.m. to 7:00 p.m.; Saturday 10:00 a.m. to 2:00 p.m.
Prior authorization for retail pharmacy
Prior authorization for medical injectables
Prior Authorization forms for pharmacy services can be found on the Forms page.
* IngenioRX is an independent company providing pharmacy support services on behalf of Empire BlueCross BlueShield HealthPlus.