Our Disease Management (DM) team is based on a system of coordinated care management interventions and communications designed to assist physicians and others in managing members with chronic conditions.
Our mission
The mission of the DM department is to improve the health and quality of life for Empire BlueCross BlueShield HealthPlus (Empire) members by encouraging member self-care efforts, coordinating healthcare education and providing interventions along the continuum of care.
Members diagnosed with one or more of the conditions listed below are eligible for DM services:
To refer a member, fax a completed Disease Management Referral Form to 1-888-762-3199 or access the form via Availity.
DM aims to:
Call:
1-888-830-4300
You have the right to information about Empire including:
You also have the right to:
Our DM programs do not advertise, market or promote specific products or services to members or providers.
The Clinical Practice Guidelines (CPGs) for the chronic conditions listed above are available on Availity, our secure provider website. CPGs can be requested at any time.