Blue Cross Blue Shield of New York Empire

Providers - New York Empire

Behavioral health


Integrated healthcare

Empire BlueCross BlueShield HealthPlus (Empire) facilitates integrated physical and behavioral health services as a vital part of healthcare. Our mission is to address the physical and behavioral healthcare of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members. 

We work collaboratively with hospitals, group practices, independent behavioral healthcare providers, community, government agencies, human service districts and other resources. This enables Empire to successfully meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities.

Behavioral health providers can be accessed directly by Empire members. Members do not have to contact Empire for a referral. 

For contact information including fax numbers for behavioral health requests and notifications, please visit the Contact Us page.

Behavioral Health Areas of Expertise Profile (BHAEP)

The BHAEP is designed to highlight your services, cultural preferences, race, languages spoken, and specialties to our members through the enhancement of our online provider directory. Your answers to the brief survey below will help our members find the right behavioral health provider to fit their unique needs. While extremely helpful in promoting your services, completion of the BHAEP does not affect your credentialing materials/status or provider contract. Because any representation of a clinical area of expertise is based on your self-disclosure and professional judgment, please only select those items that fall within the scope of your state-issued license and clinical experience.

Complete the BHAEP survey

Provider tools & resources

Interested in becoming a provider in the Empire network?

We look forward to working with you to provide quality services to our members.